Humanote

Information We Collect

Information You Provide

Account information: When you create an individual or organizational account, we collect information such as your email address, password, name, email preferences, job titles, and phone numbers. If you use a single sign-on partner, like Google or Apple, we'll collect the information from them that you authorize.
Payment information: If you make a purchase or payment with us, we collect information about the transaction, and our third-party payment processor will handle your payment information.
User content: We receive the content you upload or enable our products to access, such as emails and drafts, text, documents, files, calendars, images, data, and any other content you allow our products to access.
Communications with us and feedback: You may have the option to submit additional information to us as you use our products or when you interact with our customer support or sales teams. For example, you may choose to participate in surveys where you can provide feedback about our products.

Information Collected Automatically

We collect some information automatically when you use our products or browse our websites. This includes:

Technical information: We collect technical information about your device and how you access our products. This includes your IP address, device type, browser type and version, apps installed on your device, time zone setting and location, browser plugin types and versions, operating system, and platform.
Usage data: We collect usage data about how you interact with us and our products, including your activity on our websites and apps and your interactions with our marketing communications. We collect usage data about actions you take using our products, such as logs of which features you use and data from these features.
Cookie information: We use cookies and similar technologies, such as pixels and local storage technology, to collect some of the technical information and usage data described above, including to recognize your browser or device.

Information About Non-Users

Your user content may include information about others, such as when you exchange emails with people who don't use our products or if you choose to give our products access to your contacts. We use the contact information and other information we receive about non-users through user content only to provide our products to you and will not use it to contact, advertise, or market to such individuals.

Information From Other Sources

We may collect information about users and non-users that's publicly available, and we may license data such as your contact info or information about your company or job function from third parties. In addition, we may receive information about you from third parties that you choose to connect with through our online marketplace.

Information We Infer

We may infer information about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address, predict that you are interested in certain products we offer based on your usage data and past purchases, and we may infer what industry you work in and your writing style based on your use of our products.

How We Use Information We Collect

How we use the information we collect depends upon how you use our products and your privacy settings. We use information to:

Provide and tailor our products to you: We use the information we collect to provide our products to you and to power rich, interactive, and personalized experiences while using them. For example, we process your user content and usage data to show you context-appropriate and personalized suggestions for writing, communications, and scheduling.
Improve our products and build new ones: We're continually developing new ways of making our products smarter, faster, more secure, and more helpful, and imagining new products we could build.
Develop and improve AI: We also use information we collect to train our AI models. You can decide whether Humanote can use your user content to train our AI models by adjusting the available training control(s) in your account settings.
Secure our products and troubleshoot problems: We use the information we collect to resolve technical issues that arise with our products.
Process payments: If you are a paying customer, we work with payment processors to process your payment information to enable your transaction.
Communicate with you and provide customer service: We use information we collect to communicate with you, such as to resolve issues you encounter with our products or to provide account or product notices.
Market and advertise our products to you: We do not use your user content for marketing or advertising purposes. Depending on your settings, we do use some of the other information we collect to send marketing communications and advertise our products to you.
Handle compliance issues and protect against harm: We use the information we collect to comply with law, to protect our users, Humanote, or others, and to resolve disputes.

When We Disclose Information

We disclose information to the types of recipients and in the scenarios described below:

The Humanote family of companies: Companies within the Humanote family may access information about you, including for business operations, product integration, development, and improvement, and to support promotion of our products.
Trusted service providers: We use trusted service providers to help power our products and operate our business. They help with things like payment processing, AI technology, and cloud storage. These trusted service providers are bound by agreements that require them to follow data privacy and security requirements and to follow our instructions.
Marketplace Participants: Using our online marketplace, you can choose to build, access, use, purchase, or integrate agents, apps, packs, applications, code, plugins, content, services, extensions, or other third-party offerings with your Humanote account(s). If you choose to use a third-party offering, Humanote may disclose information to that third party in accordance with your settings.
Advertising partners: We engage other companies to serve advertisements promoting our products and our company and to perform related services. We do not make user content available to these companies.
Government, legal, and similar authorities: We may disclose information about you to governmental agencies, regulators, and other authorities or authorized parties to comply with any applicable law, regulation, legal process, or appropriate governmental request.
Disclosure in the event of merger, sale, or other asset transfer: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of some or all assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction.
With your consent or otherwise at your direction: If you consent to us disclosing your information to another user or other recipient or otherwise direct us to share your information, we may do so.

De-identified Data

We may use and disclose data that has been de-identified so that it can no longer reasonably be used to identify you. We commit to maintaining and using such information in de-identified form and not to attempt to re-identify the information, except for the purpose of determining whether our de-identification processes satisfy applicable legal requirements.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: aban@abanai.com